# About Us | Masterz Aircond Hq

> Based at Wisma Rampai in Setapak, Masterz Aircond Hq is a bilingual KL aircon team known for neat workmanship and honest advice. 4.9★ across 115+ Google reviews.

URL: https://klaircondservice.my/about/

About Us

# The Masterz Aircond Hq Team

A small, professional aircond team based at Wisma Rampai in Setapak, serving Greater Kuala Lumpur with the cleanest, fastest aircon work we know how to deliver.

![Masterz Aircond Hq team in Setapak](/images/misc/masterz-aircond-hq-team-in-blue-uniform-outside-wi.webp)

4.9★

115+ Google reviews

~2 hours

Typical job time

Same-Day Service

Across Klang Valley

Cleanup

Guaranteed after every job

Our Story

## Built on Clean Work and Honest Advice

Masterz Aircond Hq has been serving Kuala Lumpur and the Klang Valley with residential and commercial aircon work for years. Our base at Wisma Rampai in Setapak means we know the dense high-rise stock of Danau Kota and the landed homes of Gombak intimately — including the parking quirks and access challenges of older blocks.

What we keep hearing in reviews, and what we work to earn every day, is two things: our work is neat, and we explain what we're doing without pushy upselling. That's the standard we hold ourselves to.

![Masterz Aircond technicians in uniform](/images/features/masterz-aircond-technicians-in-branded-blue-unifor.webp)

What We Do

## Residential and Commercial Aircon Work

### Servicing & cleaning

Routine maintenance, chemical wash, chemical overhaul.

### Repair & diagnostics

Cooling faults, leaks, electrical trips, noise issues.

### New installation

Residential and commercial wall, cassette, and ducted units.

### Gas top-up

R32, R410A, R22 with leak check first.

### Commercial systems

Cafés, shop-lots, offices — VRV/VRF, cassette, ducted.

### Maintenance contracts

Scheduled servicing with priority response.

![Masterz lead technician with customer](/images/features/lead-technician-explaining-aircond-work-to-homeown.webp)

Our Team

## Bilingual, Licensed, Professional

Our technicians communicate clearly in both English and Bahasa Malaysia. They're trained in refrigerant handling (R32, R410A, R22), installation commissioning, and the full range of residential and commercial system types.

Every visit ends the same way: a tidy work area, a clear explanation of what we did, and a recommendation for what's next. That consistency is why our customers come back — and why our Google rating sits at 4.9 across 115+ reviews.

What We Value

## Three Things We Care About

Cleanliness, speed, and honesty — three values our customers keep telling us they notice.

✓

### Clean work

Floor sheets, covered furniture, full cleanup. Reviews mention it; we deliver it.

✓

### Fast jobs

Most servicing and single-unit installs finish in around two hours.

✓

### Honest advice

Diagnose first, explain plainly, quote before any work. No upselling.

Real Reviews

## What KL Customers Say About Us

Rated 4.9★ across 115+ Google reviews — these are real customer words.

> "Good workmanship. The technician communicates very well with you in both English and Bahasa. You're welcome to inquire about the installation, the unit and maintenance. Quick work as well, just under two hours. And they're very punctual."

Noorul Hasninlayali

via Google

> "Easy to deal with, patiently answer noob questions from me, follow up whereabouts of their technician, quality wise and workmanship with me. No reason to doubt them."

Vilnius

via Google

> "Good service provided. Reasonable price. Fast response, will inform early if there's any issue on installation appointment or stock availability. Friendly staff will arrange from choosing AC brand till finish installation."

Azrul Hasani

via Google

> "Workmanship superb especially Mr Wan! He can manage within 2 hours for installation! No regrets! Price so affordable!!"

Soffi Ibrahim

via Google

> "Fast response and service. Very polite. Good quality installation and service."

Ridhzuan Rahman

via Google

> "Good and fast service. Terbaik Masterz Aircond! Customer-friendly staff — ask whatever questions and they are answered. Overall best and satisfied with the service offered, thanks."

Acit Black

via Google

![](/images/cta/aircond-technician-in-blue-uniform-servicing-wall-.webp)

## Ready for clean, fast aircond service?

WhatsApp our Setapak-based team for a same-day visit. We arrive on time, explain the work, and leave your home spotless.

WhatsApp Us Now

[https://wa.me/60143029055 →](https://wa.me/60143029055)

 

Call +60 14-302 9055

[tel:+60143029055 →](tel:+60143029055)

Same-day response · Open daily 8am–6pm · Klang Valley coverage